FM Operating Plan – Process Development Facilities executives define their team’s mission, strategies and service commitments. Facility Operating Plans organize and document these concepts into a blueprint for success – work scopes, processes, standards, technical specs, procedures and process controls and reporting. Facility Operating Plans provide a framework to focus priorities and heighten supervisors’ ability to achieve continuous improvement “breakthroughs” for savings and productivity. Hot link to FM Operating Processes (attachment)

Information Management  Accessible, accurate, consistent and current facilities information is the foundation of process control and accountability. Information management and document control are the gateways to accountability and continuous improvement. Martin Company enables FM teams to structure and sustain their information portals. Proven systems for capturing and organizing electronic and print documents and records have been painstakingly evolved from real-time operational priorities. 5-S methods for workplace organization – sift, sort, sweep, standardize and sustain – help organize key facilities information to boost productivity and quality.

Operations & Maintenance Management Systems
Facility Management Information Systems (FMIS)
Computerized Maintenance Management Systems (CMMS)
Asset & Property Management Systems (AMS)
Building & Energy Management Systems (BMS & EMS)
All these “solutions” and more offer layers of applications modules for managing work requests and scheduled work, operating building systems in real time, generating data and reports for business and process analysis. Their effectiveness is governed, and limited by three factors: the quality of the input; the plan for applying the output; and, the ability of the users to put the systems to work. MartinCompany designs practical work processes that capture the potential of technology in facility operations.

Supervisory Excellence Training   Experience has its place, and expertise is invaluable. However, the challenge for seasoned facilities staff is to see with fresh eyes, to question cherished notions and preconceptions. No matter how good, necessary or desirable, all change confronts personal beliefs and behavior. Martin Company helps managers become change-masters, with training that is focused on specific facility issues, processes and conditions of work. We help strong teams set the stage for success.