Associated Bank Service Contract Value Management –  Consolidated procurement of hundreds of contracts for janitorial, landscape and other services to raise accountability, streamline processing and reduce direct spend and administrative costs. Citizens Bank Facilities Desk Guide –  Basic information on “what we do and how we do it” to invite stakeholders’ collaboration to maintain and improve properties. Citizens Bank Parking Lot Standards –  Guidelines for regional facilities managers to forecast capital spending for maintenance, repairs and upgrades. Cummins Engine Service Contract Management –  Improved process for managing maintenance contracts for compressed air, chillers, elevators, mobile equipment, filters. Delphi Operations Support Group Global Operating System –  Strategy, structure and core processes for a consistent, lean, process driven facilities management culture. Educational Initiative for Facilities Excellent (EdIFX) –  Pro-bono program with five K-12 community school districts resulting in guidelines for core facility operations proficiencies. Johnson & Johnson Facilities Planning, Design and Construction –  Operating manual consolidates and integrates worldwide standards and procedures for project delivery. Michigan School Board Officials “Show Me the Money” –  Case studies in facilities savings Mott Community College Organizational Readiness for CMMS –  (Computerized Maintenance Management Systems) – Implementation Plan and Training for stakeholder participation, data acquisition, pilot applications, workforce orientation, and management reporting. Mott Community College Critical-to-Quality Standards –  Guidelines spotlight standards, priorities and methods for specific custodial sub-tasks. Mott Community College Document Management –  Standards and procedures for naming, storage and retrieval of asset records, operational data and administrative documents. Mott Community College Supervisory Excellence Training –  Seven modules covering quality management, supervision, organization of work, material and equipment, auditing, continuous improvement (kaizen) and reporting. Robert Bosch (Automotive) Facility Operating Plan –  Operations & Maintenance transition plan for a new research facility, and the framework for a US facilities quality system. Setech (Delphi) Indirect Material Management Evaluation –  Improvements to the structure, processes and systems for managing general stores and raising customer communication. Washington Group Integrated Services and Supply –  Contract workscopes, management plans, direct and subcontracted staffing, administration and reporting for facilities operations & maintenance of General Motors assembly plants in China, Brasil and Thailand.